Cisco Smart Care is a partner-led, Cisco-powered support service offering. It enables you to increase profitability and strengthen customer loyalty and, as the crucial “first touch-point” for your customers, you pave the way for significant revenue and upsell opportunities.
· Build a high-value business with highly differentiated services
· You, a valued partner, lead the offer
· Leverage your visual brand to build customer loyalty
· The Smart Care Portal is your one stop to deliver high value services to your customers
Up to 25% rebate with Cisco Services Partner Program
By joining this program, and achieving performance-based sales targets, you can earn up to 25% rebate per quarter on Cisco Branded Services (e.g. SMARTnet) and Smart Care. More info..
Plus an additional 15% rebate is up for grabs with the Cisco Smart Care Service Program. More info..
Information regarding Cisco Services Partner Program subject to Cisco T&Cs
Are you a Registered or Certified Cisco Partner?
Click HERE to become a Registered Partner
Can you take the first-line support call from your customer?
At the most basic level, all you need to be able to do is literally receive the call and find out the issue; you could immediately conference in Cisco Technical Assistance Centre (TAC) for further support with the issue. Your Smart Care offering can extend to be much more than this but this would be the minimum required to get you started.
If you can answer YES to both of the above, then you are eligible!